Returns and Exchanges

Returns and Exchanges Policy

  1. Eligibility for Returns and Exchanges

    • Items must be returned/exchanged within 30 days of purchase.

    • Products must be unused, undamaged, and in their original packaging.

    • Proof of purchase (e.g., receipt or order confirmation) is required.

  2. Non-Returnable Items

    • Certain items [marked], are not eligible for return or exchange.

  3. Return Process

    • Contact our customer service team to initiate a return.

    • Return the item(s) to the specified address provided by our team.

    • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

  4. Exchange Process

    • Exchanges are subject to product availability.

    • Follow the same procedure as returns to initiate an exchange request.

  5. Refund Policy

    • Refunds will be issued in the original form of payment once the returned item is received and inspected.

    • Refunds may take 5–10 business days to process.

  6. Defective or Incorrect Items

    • If you receive a defective or incorrect item, please contact us within 7 days of delivery for assistance.

    • We will cover the shipping costs for returns/exchanges in these cases.

  7. Contact Us

    • For any questions or concerns regarding returns and exchanges, please reach out to us.