Returns and Exchanges
Returns and Exchanges Policy
Eligibility for Returns and Exchanges
Items must be returned/exchanged within 30 days of purchase.
Products must be unused, undamaged, and in their original packaging.
Proof of purchase (e.g., receipt or order confirmation) is required.
Non-Returnable Items
Certain items [marked], are not eligible for return or exchange.
Return Process
Contact our customer service team to initiate a return.
Return the item(s) to the specified address provided by our team.
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Exchange Process
Exchanges are subject to product availability.
Follow the same procedure as returns to initiate an exchange request.
Refund Policy
Refunds will be issued in the original form of payment once the returned item is received and inspected.
Refunds may take 5–10 business days to process.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of delivery for assistance.
We will cover the shipping costs for returns/exchanges in these cases.
Contact Us
For any questions or concerns regarding returns and exchanges, please reach out to us.