FAQ
Frequently Asked Questions (FAQ)
What payment methods do you accept?
We accept payments via bank transfer and PayPal. More details are provided during checkout.
How can I track my order?
Once your order is shipped, we will send you a tracking number via email. Use this number to track your order online.
What is your returns and exchanges policy?
Items can be returned or exchanged within 30 days of purchase. Please ensure the items are unused, in their original packaging, and accompanied by proof of purchase.
How long does shipping take?
Shipping times vary by location and chosen delivery method. Typically, it takes 5–10 business days. Please refer to your order confirmation for detailed information.
What should I do if I receive a defective or incorrect item?
Contact us within 7 days of delivery, and we’ll assist you in resolving the issue.
Can I cancel or modify my order after placing it?
Orders can be canceled or modified within 24 hours of placing them. Contact us for assistance.
How do I contact customer service?
You can reach our customer service team by clicking this link or button on the bottom of the page.